Description: Best Things Nearby:
Golf course, beach.
Best Things About the Resort:
All-inclusive, nice beach.
Resort Experience:
The overall facilities at the resort were clean, well constructed (unlike our room), and well kept. We even saw them re-painting some outdoor walls while we were there. There is slight wear and tear that is evident as this is an older resort, but overall, it’s very presentable. The landscaping is very well done. If you are the type that looks for Disney-like perfection, you won’t find it here, but this is probably one of the best facilities on the island from what we have seen and read. The overall atmosphere of the place was very laid back, casual. The workers at the resort for the most part were friendly, although we did run into the occasional one that was not. Check-in/check-out was smooth, with no hassles. They did seem to have trouble keeping up with our demand for bottled water – we went by the front desk and always asked for another set of bottles, and sometimes they did not have it. I guess they mostly expect folks to be going to the bars. But we greatly enjoyed the deck with chairs overlooking the beach activities area and the ocean – we loved to sit out there at night and just take it all in, what a beautiful setting.
We had room 504 in the 12-story tower. Each floor in the tower has eight rooms (501-508, for example). We did not get to see any other rooms in the resort, so we do not know if our experience was typical, but the room was the most disappointing thing about our stay.
The room was in the middle of the floor, directly opposite the elevators. The room had a balcony with chairs, kitchenette/dining area with table and chairs and cabinets for clothes, separating wall with big picture window in it between kitchenette and bedroom area, queen-size bed, and a small bathroom. The original construction of the room was somewhat shabbily done (very noticeable flaws in workmanship in floor tile placement, door frames, etc.). The paint on the cabinets, walls, etc. was old and needed to be redone. Overall, the entire room needed remodeling. I opened one of the vents into the air conditioner and noticed a lot of dust and mold. The room itself was clean and livable. During our first night there, we had a hard time staying asleep because of the noise. The marble floors carry the sound from floor to floor, so any little drop on the floor or chair scrape is greatly magnified to the floor below. Also, the doors to the rooms all have springs on them to close them, and when the other rooms on our floor would slam closed, it would wake us up every time. The balcony and the view were wonderful, with a great view of the ocean – this was the best part about the room. The rooms were cleaned daily by the maids, who would occasionally leave nice flowers and sculptures of the towels on our bed (swans or hearts).
- Unit Type: Studio
- Activities: Very Good
- Amenities: Very Good
- Unit Satisfaction: Fair
- Family Friendliness: Very Good
- Service: Very Good
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