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Best Things Nearby:Mikado restaurant, Beefeaters restaurantBest Things About the Resort:The Ocean View rooms are lovely. The beach is combed nightly. The staff is mostly very friendly and helpful.Resort Experience:1) The hotel is lovely, but do NOT get a 1st floor room. We started on the first floor in room 1111 and had to kill cockroaches. P.S. In Cancun, cockroaches DO bite, and I got a lot of cockroach bites before the Marriott finally moved our room to the 4th floor (after spraying it). We experienced no problems with roaches on the 4th floor. 2) This should really be first, but try to avoid letting the "Rooms Controller" check you in. She made
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Best Things Nearby:
Mikado restaurant, Beefeaters restaurant
Best Things About the Resort:
The Ocean View rooms are lovely. The beach is combed nightly. The staff is mostly very friendly and helpful.
Resort Experience:
1) The hotel is lovely, but do NOT get a 1st floor room. We started on the first floor in room 1111 and had to kill cockroaches. P.S. In Cancun, cockroaches DO bite, and I got a lot of cockroach bites before the Marriott finally moved our room to the 4th floor (after spraying it). We experienced no problems with roaches on the 4th floor.
2) This should really be first, but try to avoid letting the "Rooms Controller" check you in. She made us wait an hour to check into our cockroach-ridden room, even when there were rooms available and five other couples checked in after us. This should have never happened because we're Marriott Rewards members and should be able to get any available room... but because we turned down her request to UPGRADE our room from what we booked ($30/night upgrade), she was keen to let us wait until the room she designated for us was ready.
3) The beer is $5USD per CAN at La Isla restaurant. I find it quite expensive to drink a can of beer out of a plastic cup for $5. We did it several times, but we wish we would have known you could get a 36-oz. bottle of Cerveza Sol at the liquor store across the street for 300 pesos. We spent $200 on food per day in Cancun--and that is TRYING to stay on a budget.
4) Get an ocean view room if possible. When we moved from the roach room, we moved to Room 4096. It was very nice and had a full view of the ocean and the beach below. It was amazing to fall asleep to the sound of the waves crashing on the beach.
- Unit Type: Studio
- Activities: Not Available
- Amenities: Fair
- Unit Satisfaction: Fair
- Family Friendliness: Very Good
- Service: Fair
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