Omni Chicago Hotel

From $ 149 per night

Hotel Class:

Avg. User Rating:

Magnificent Mile
676 N MICHIGAN AVE, Chicago, Illinois 60611312-944-6664

Attributes:
Pet-friendly, Luxury
Amenities:
Business Center, Dining, Fitness Center, Internet Access, Meeting Rooms, Parking, Pets Allowed, Pool, Room Service, Shuttle Service
Type:
Hotel
Not right?
Update Address

Show More Info

User Reviews

Results 1-10of 99 Reviews

This hotel had great customer service

A traveler

Travelocity.com

November 2, 2012

Love the staff, great service, very friendly, took care of all our needs, bed to soft only issue.

the staff was well informed and could answer and handle any inquiry.

A traveler

Travelocity.com

October 24, 2012

our only complaint was that our room was adjacent to the entrance of the workout area/gym/spa/pool. Noise coming and going of any/all guests, workers and staff. Painting and repairs being done in hallway. Would have appreciated notice from ...Read more

everyone had great local information

A traveler

Travelocity.com

October 19, 2012

location was great, able to walk to most places of interst. Staff had great local info and suggestions.

I have stayed here many times. It is always great!!!

A traveler

Travelocity.com

October 17, 2012

I love this hotel. It is in a great locations. Just steps away from the Magnificent Mile. The staff is always friendly and helpful. This is my "go to" hotel in Chicago.

A central hotel but very quiet accommodation

A traveler

Travelocity.com

August 14, 2012

This hotel allows you to walk to all the main attractions in the city centre. The restaurant was excellent and not overly priced, room quiet and comfortable.

What a wonderful hotel - we were very impressed.

A traveler

Travelocity.com

June 13, 2012

My daughter and I were very impressed with the hotel. Everybody there were very accomodating. Everyone treated you with great respect. The room was very comfortable and roomy. The hotel was close to every place we wanted to go. We enjoyed our time ...Read more

Good hospitality

A traveler

Travelocity.com

May 23, 2012

The Chicago Omni was very comfortable. When I got in on a delayed flight, the greeter came all the way up to my room with me, and got me an icepack to treat my shoulder problem. The front desk arranged for me to have ice delivered to my room every ...Read more

Locked out and feeling dirty

A traveler

Travelocity.com

May 4, 2012

Took three sets of keys from the front desk, two shift managers and two maintenence workers to get us a set of keys that finally worked on their own. Originally went to the room and the keys didn't work. Got a second set from the front desk and ...Read more Took three sets of keys from the front desk, two shift managers and two maintenence workers to get us a set of keys that finally worked on their own. Originally went to the room and the keys didn't work. Got a second set from the front desk and still didn't work. Called down from hallway phone and they sent a manager. He got us into the room, but still didn't have a set of keys for us to use. After he agreed that we could leave the hotel (didn't want to wait around for them to fix the door) he said they would leave a working set of keys at the front desk. Didn't happen! Front desk gave me ANOTHER set of keys that STILL didn't work. Second manager came and let us into our room. This time he actually went and got the maintenence guys to come and fix the door. We didn't leave this time since we had already unpacked. Offered us to move rooms but again, we had already unpacked and were waiting to go to the pool. Finally, they got the door reprogrammed and gave us a working set of keys. They smoothed it over with a couple of complimentary drinks. To the fitness center we go! Fitness center was awesome! Lots of cardio machines, free weights, benches, weight machines, yoga mats, plenty of towels and enough sets of earphones (w/sanitized foam covers) for use. Couldn't wait to get into the hot tub. EEEEnnnnhhhhhhhhhh...HOT TUB IS OUT OF ORDER! According to the sign (that looked like it has been there for about 3 months or so) the hot tub did not meet the recently developed requirements of the health department based on the Virginia Baker Graeme act...Very dissappointing! Cleanliness...well, there were remnants of excrement on the underside of the toilet seat and my wife found a hairball in the towel she used after her shower that was not hers! Two things that were very disgusting! Wake up call at 3am...that we didn't order! Curtains that had to be rolled down by hand because the chain to roll the curtain rod was broken. Great location though and the staff did try to make amends. Once we got the kinks worked out the first night, the second night went better. Close

excellent stay

A traveler

Travelocity.com

April 17, 2012

Very friendly and polite staff, excellent location for shops and entertainment. Only complaint is that ambient street noise (such as near comstant emergency vehicle sirens) intrude into the room. Also, the bedroom tv os dated and aging, but who ...Read more

Best Location

A traveler

Travelocity.com

March 8, 2012

This hotel is very nice and in a great location. Walk right out to all the shops!!!!!!!!!!!

IgoUgo

Omni Chicago Hotel

Hotel Class:

Avg. User Rating:

User Reviews

This hotel had great customer service

the staff was well informed and could answer and handle any inquiry.

everyone had great local information

I have stayed here many times. It is always great!!!

A central hotel but very quiet accommodation

What a wonderful hotel - we were very impressed.

Good hospitality

Locked out and feeling dirty

excellent stay

Best Location

Compare Rates Across Websites

Omni Chicago Hotel

What's Nearby?

Nearby Chicago Hotels

Pet-friendly Chicago Hotels

Chicago Luxury Hotels

Hotel Class:

Avg. User Rating:

User Reviews

This hotel had great customer service

the staff was well informed and could answer and handle any inquiry.

everyone had great local information

I have stayed here many times. It is always great!!!

A central hotel but very quiet accommodation

What a wonderful hotel - we were very impressed.

Good hospitality

Locked out and feeling dirty

excellent stay

Best Location

Compare Rates Across Websites