by a traveler from Travelocity.com on February 28, 2009
We just returned from a week at Canto Del Sol. Our rooms were not ready when we arrived, we had to request differant rooms the next day. When we went to the front desk to request our room the next day we were told we had to get on a list for the next day. We then went tGuest Services and stated we wanted to transfer to a differant hotel, at that point they seemed to have a nicer room for us that was not behind the restraunt. We were transfered and were finally offered all the ammenities that were included in our package. The food at the hotel is all the same, they say the have a differant menu each night but they just call it something differant. Breakfast was very good however. The pool area is very nice but they have to many peaple for the area available. There are times during the day that you can not find a chair or lounge chair. I have been to Puerta Vallarta 6 times and will not stay at this hotel again. The hotel was clean and our rooms were well maintained. However the staff was unfriendly and to busy to help.
https://igougo.com/tvly-review-r100375629-Our_week_at_Canto_Del_Sol.html
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